Privacy Policy
Last updated: May 14th, 2024
This Privacy Policy (the "Policy") outlines how we collect, use, protect, and disclose your information when you use our services. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. 1. Information We Collect a. Information You Provide - Account Information: When you register or maintain an account with us, we collect information such as your username, avatar, email address, and Discord user ID. If you choose to register using Discord or Google, we will receive this information from those services as permitted by your privacy settings on those platforms. b. Information We Automatically Collect - Google Analytics: We use Google Analytics to collect information about how users interact with our website. This may include details like IP address, browser type, device type, and pages visited. This information is used to improve our services and website functionality. c. Payment Information - Stripe: For processing payments, we use Stripe. We do not store credit card details on our servers. Instead, payment information is handled and stored by Stripe according to their security protocols and privacy policy. 2. How We Use Your Information We use the information we collect to: - Provide, operate, and maintain our services. - Improve, personalize, and expand our services. - Understand and analyze how you use our services. - Develop new products, services, features, and functionality. - Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes. - Process your transactions. - Send you emails. 3. How We Share Your Information We may share the information we collect in various ways, including the following: a. Vendors and Service Providers: We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our services, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information. b. Third-Party Partners: We also share information with third parties with whom we have partnered to allow you to integrate their services into our own Services, such as Discord and Google. c. As Required By Law: We may share information as required by law, such as to comply with a subpoena or other legal process. 4. Your Privacy Rights You have the right to access, correct, or delete the personal information we collect. You can also object to the processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information. If you would like to exercise any of these rights, please contact us at [email protected]. 5. Third-Party Services Our service may contain links to third-party websites or services that are not owned or controlled by VTRL. We are not responsible for the privacy practices or the content of third-party websites or services. We encourage you to be aware when you leave our service and to read the privacy statements of each website that may collect personal information. 6. Security We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. 7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 8. Contact Us If you have any questions about this Privacy Policy, please contact us at [email protected]. By using our services, you agree to the collection and use of information in accordance with this policy.